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Frequently Asked Questions

    For Users:

    So, briefly, what is Appoke?

    Appoke is a social application store for Android. For more information, take a look at our video presentation here.

    How do I create an account on Appoke?

    You can create an account here.

    I have created an account, but I haven't received a confirmation email.

    Have you checked out the spam/bulk of your email box? If you still can't find the confirmation email, please contact us.

    Well, I now have an account, how do I start using Appoke?

    In order to use Appoke, you have to install Appoke Android application on your device. Here is a quick start guide that helps you easily discover the platform: http://appoke.com/apk.

    I can't remember my password.

    You can reset your password, by clicking here.

    Can I edit my profile?

    Of course! You can upload an avatar and change your info by logging in your account and click on the settings link at the upper right corner.

    My apps don't appear on my profile!

    Please note that Appoke only displays apps which are available on Appoke.

    I can't find an app on Appoke.

    Please be patient, we're working with developers to gather as many apps as possible. But if you are looking for a specific application that is not yet listed on Appoke, feel free to contact us and we'll do our best to make this app available.

    I've got a warning message on my phone when I tried to install an app from Appoke!

    Please note that your phone must allow install of non-Market applications. To verify this issue on your phone, go to Menu > Settings > Applications and make sure that the "Unknown sources" checkbox is checked.

    How can I find my friends on Appoke?

    You can find people on Appoke searching on this page or by linking your Facebook or Twitter Account on your Settings page.

    How can I subscribe to a friend's updates on Appoke?

    To follow someone activities, you need to "subscribe" his/her activity feed by clicking on the "Subscribe" button on his/her profile.

    How can I see the apps shared by my friends?

    Click on a friend's name to go to his/her profile page. You will there be able to see the apps he/her has installed, commented on, and liked.
    To follow the updates of your friend's page, you can subscribe to his/her feed by clicking the Subscribe button.

    How can I recommend an app to a friend?

    Go to the app page from your phone or you web browser and click on the Recommend button. Then select the friend, and voila!

    I want to recommend an app to a friend but he/her doesn't appear on my list!

    Check to see if your friend is subscribed to you, by clicking on My Profile > Friends > Subscribers. If your friend is not subscribed to you, then you won't be able to send him/her notifications.
    Please note that by subscribing to a friend's updates, you give him/her permission to send you recommendations.

    Can I connect my Facebook and/or Twitter account with Appoke?

    Yes you can connect your Facebook and Twitter account with your Appoke account on your settings page.

    Help! I feel completely lost between subscriptions/subscribers!

    Relax! You will quickly get the hang of it. Here is what you need to know:
    1. Subscriptions: designate people you are subscribed to. You can subscribe to someone by going to their profile page and clicking the Subscribe button. Their updates will then appear directly on your home feed.
    2. Subscribers: designate people who follow your updates.
    Note: if you are subscribed to someone who is also subscribed to you, you will be able to send recommendations to each other.
    Still lost? Let us know by contacting us.

    I keep getting the same problem on the website/app. When will it be fixed?

    Let us know in the feedback or send us an email at contact@appoke.com and we will fix it as soon as we can!

    How can I follow Appoke's updates?

    1. With Twitter, by following @appoke_store.
    2. On Facebook, by joining Appoke Fan page.

    I have trouble using appoke.com with my Internet Explorer browser.

    Appoke is taking advantages of latest web technologies. Unfortunately, Internet Explorer does not support these features yet. We suggest you use Chrome (http://www.google.com/chrome) or Firefox (http://www.mozilla.com/firefox) which are faster and more secure for the best experience on Appoke.

    Can't find the answer you're looking for?

    Please contact us.

    I want to delete my account !

    For the moment, please contact us by mail and ask us to delete your account if your decision is made.

    How Appoke credits work?

    Please go to this page for more information on Appoke credits: credit system.

    How do I earn credits?

    Please go to this page for more information on Appoke credits: credit system.

    What can I do with Appoke credits?

    Please go to this page for more information on Appoke credits: credit system.

    Why is Appoke Android app asking for permission to access my accounts and my personal information?

    Appoke client needs those permission in order to integrate deeply with Android system, and to add information to the contacts on your device. First, an Appoke account is added to the “Accounts & sync” page on your device when you login. Also your friends on Appoke will automatically be synchronised with the contacts on your device and a direct link to their Appoke profile will be added to their contact page.

    For Developers:

    How do I upload my app on Appoke?

    By completing the form here.

    What are the policies for developers?

    Developers must agree to these: Content Policy for Developers and Developer Distribution Agreement.

    Can I upload a paid app on Appoke?

    Yes you can now upload your paid applications on Appoke! You need first to create a Merchant account and then you will be able to upload your paid app and receive payments from Appoke.

    What are the supported currencies on Appoke?

    Since Appoke is based in Europe, the only supported currency for now is euro (EUR). Any other currency displayed on Appoke is only for reference purpose.

    What are the differences between net price and gross price?

    Net price is a fixed amount which you will receive after each purchase of your application.
    Gross price is the price Appoke sells your application to user. Appoke reserves the right to vary this price and we will try to make it lower than other markets.
    On the other words, Gross price = Net price + Appoke's commission (which is around 30% of the gross price).

    What is the minimum price of a paid application I could sell on Appoke?

    The minimum price of a paid application on Appoke is 0.50 EUR.

    What are the supported payment methods on Appoke?

    Appoke currently supports payment via PayPal, which means your application could be purchased by users in more than 190 countries and regions (https://www.paypal.com/worldwide/).

    How can I withdraw my money from Appoke?

    In order to make a withdrawal request, you should have a minimum of EUR 20 (twenty euros) in your account. Then you can make a request for withdrawal under your developer settings page.
    Any fee associated to PayPal during this process is at developer's charges.

    How can I promote my app on Appoke?

    Please contact us for more details.

    Someone uploaded my app without my permission!

    We'll look into it! Please contact us and explain the problem.

    How to create an advertising campaign?

    Please go to this page for more information: promotion campaigns

    Can I promote my application on Appoke?

    Please go to this page for more information: promotion campaigns

    What is a Cost per install campaign?

    Please go to this page for more information: promotion campaigns